Privacy Policy

The Mutual Fund Store and The Mutual Fund Show® respect and PROTECT your privacy.

The Mutual Fund Store and The Mutual Fund Show will not disclose to outside parties any personally identifiable information obtained from an email inquiry without your consent (except as required by subpoena or other legal process or in the case of imminent physical harm to you or others). The Mutual Fund Store and The Mutual Fund Show only use outside agents, contractors, or other companies to perform services on its behalf when that outside agency has entered into a Confidentiality Agreement, which ensures protection of personally identifiable information consistent with this Policy.

When people send email inquiries to The Mutual Fund Store or The Mutual Fund Show, we use the return email address to answer the inquiry and communicate with the sender. The Mutual Fund Store and The Mutual Fund Show do not use the return email address for any other purpose and do not share it with any third party. 

The Mutual Fund Store and The Mutual Fund Show may use email data or other identifiable information, if necessary, to investigate and help prevent potentially unlawful activity or activity that threatens its website or the show’s network, or impedes services provided throughout the site.  

The Mutual Fund Store and The Mutual Fund Show may amend the Privacy Statement from time to time. These changes will be posted online and take effect as soon as they are posted.   

Privacy Statement for Clients of The Mutual Fund Store   

At The Mutual Fund Store, our commitment to protecting your privacy is of utmost importance to us. We value the trust you place in us and want you to understand what information we collect and how we protect and use it. We treat personal information—nonpublic data that identifies you—with respect and in accordance with our Privacy Policy.   

The information we collect about you generally falls into one of the following categories: 

  • Information, such as your address, Social Security number, and investment objectives, which you provide on account applications and other forms 
  • Transactional information about your accounts, such as investment choices, account balances and transaction history    

We use the information primarily to manage your investments. We may disclose personal information, as described above, to companies providing services to you on our behalf (e.g., The Mutual Fund Store, LLC; TMFS Advisory Services, LLC; The Mutual Fund Research Center®, LLC; and Charles Schwab & Co., Inc.), in the following types of situations: 

  • Providing administrative, customer assistance, clearing, operational, or other services; 
  • Preparing, printing, and delivering portfolio management performance reports, confirmation statements, and other documents; 
  • Executing securities transactions; or 
  • Maintaining or developing software for us.     

In instances when The Mutual Fund Store must provide your personal information to a non-affiliated company, it is only as necessary to complete activities on your behalf or essential to our operation. Additionally, we require non-affiliated companies to contractually agree not to further disclose any personal customer information obtained from us. The Mutual Fund Store does not sell any personal information in any circumstance.   

To further safeguard your personal information within our company, our policy allows access to information only by individuals and departments who must have it to service your account. We maintain physical, electronic, and procedural safeguards to protect this information and treat information from our former clients with the same care used for information from current clients.   

We believe the protection of your privacy is of utmost importance, and appreciate and take seriously the trust you place in us and in our ability to safeguard your personal information. Please contact your investment advisor with any questions about this Privacy Statement.