Privacy Policy

< Back to Privacy Policy (page 1)

How We Use and Protect Your Personal Information

At The Mutual Fund Store®, protecting our clients’ privacy is very important to us. We value their trust and want clients to understand what information we collect, how we protect it, and how we use it. We treat personal information _ nonpublic information that identifies our clients _ with respect, and in accordance with this Privacy Policy.

The information we collect generally falls into one of the following categories:

• Information, such as addresses, Social Security numbers, and investment objectives, which are provided on account applications and other forms submitted to us.
• Transactional information about accounts, investment choices, account balances, and transaction history.

We use the information we collect primarily to manage our clients’ investment portfolios. We may disclose all the personal information we collect, as described above, to companies that provide services for clients on our behalf, in the following types of situations:

• Providing administrative, customer assistance, clearing, operational, or other services;
• Preparing, printing and delivering portfolio management performance reports, confirmation tatements and other documents;
• Executing securities transactions; or
• Maintaining or developing software for us.

These companies include: Charles Schwab & Co., Inc., the custodian holding the securities owned by most customers of The Mutual Fund Store®; Tamarac, Inc., which provides software utilized by The Mutual Fund Store® to assist in managing mutual fund allocations in clients’ accounts; and Schwab Performance Technologies Portfolio Center, which provides software utilized by The Mutual Fund Store® to assist in creating performance reports and statements for clients’ accounts.

The Mutual Fund Store® does not disclose personal information to companies or organizations not affiliated with us that would use the information we have provided them to contact our clients about their own products and services; under no circumstances do we sell any of the personal information we collect.

To further safeguard our clients’ personal information within The Mutual Fund Store®, our policies allow access only to individuals who must have it to service client accounts. We maintain physical, electronic, and procedural safeguards to protect this information. We treat information about our former investors with the same care we take with our current clients’ information.

The Mutual Fund Store® believes the privacy of its clients is important. We appreciate and take seriously the trust placed in us and in our ability to safeguard sensitive information. We hope this description of our privacy practices is helpful and reassuring to you. For more information about our privacy policy, please contact an advisor in The Mutual Fund Store® location most convenient for you.